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After a thorough review of the case and discussions with the casino, it had been determined that the player’s bonus funds were confiscated in error. The casino had restored the bonus funds to the player’s account. We had kept the complaint open and continued to mediate between the player and the casino.
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Follow the instructions to create a new password and regain access to your account. Please note that Slotsspot.com doesn’t operate any gambling services. It’s up to you to ensure online gambling is legal in your area and to follow your local regulations.
Joy Casino is a secure website that uses the latest encryption technology. It has also been proven fair by TST, a highly-trusted third-party testing agency in the online gaming industry. Sometimes, due to regional restrictions, accessing the Joycasino official website can be challenging.